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Problems with "Based On"

fjag
Wed, 22 Feb 2017 17:38:14 GMT

I've been using an Aeon2 project extensively for timelining/outlining a novel for the past four months. Most of my events are linked to other events with a "based on" relationship. Of late I'm finding that when I click on "based on" it takes upward of 70 seconds for the dialog box to open so that I can either edit or add new data. The problem does not exist with any of the other dialogs which snap open quite quickly. Anyone else with this issue? If so any suggestions for getting the system back on track.

aeonjess
Thu, 23 Feb 2017 23:41:23 GMT

Hi, We have had someone else report this error to us recently, we believe it is in relation to the area of the program that checks for disallowed dependency loops (where event A is dependent on event B, and B is also dependent on A). Due to the number of "based on" relationships you have, this might be slowing down this process. If it is possible, it would be helpful if you could send your timeline to support@scribblecode.com. We keep all information confidential, and it will allow us to confirm that this is the issue and optimise a solution that is not so slow. Jess

aeonjess
Wed, 01 Mar 2017 22:41:58 GMT

Hi, We have now solved this problem and a fix will be available in our next update. Jess

brendangriffin
Thu, 26 Oct 2017 12:54:35 GMT

Hi, I have a similar problem. I have a timeline that I generated from Sc rivener this has a number of nested folders. Having linked almost everything I deleted two events from the source and then the timeline. This caused problems with the based on hanging. I overcame this by making the events consecutive then dependent via right click though I was unable to modify the offset. I'm not sure how but it seems to have hard written the date. Next, I went to the start of the timeline because I want to go through it and formalise the duration of each event. This is a linear timeline with each event sequential. There are no complex dependencies. Each time I try to edit the duration or offset the whole application hangs and provides no indication whether it is doing anything. In task manager it looks like nothing is happening. I am running on Windows 10.

aeonjess
Sun, 29 Oct 2017 05:12:57 GMT

Hi, If you are able to send through your timeline to support@aeontimeline.com, then we would be able to confirm whether it is the same problem that was mentioned above and for which the fix will available in the next update, or whether this is something different. Jess