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Filter by Arc

phiscock
Mon, 09 May 2016 10:53:08 GMT

I do not seem to be able to filter my timeline by Arc. When I add a filter of type Arc, or a filter of the type Entity with an Arc entity selected, nothing happens. When I try filtering by entities of other types it works fine. I'm using version 2.0.7 on a Mac. Thank you in advance for your help.

Matthew Tobin
Wed, 11 May 2016 09:23:50 GMT

Hi, This one is working correctly for me. Could you do a quick test in a brand new file, just to see if it is consistent for you on your machine, or isolated to your particular timeline file? If it is just the one timeline file, the quickest way for me to investigate the issue may be for you to email it to support@scribblecode.com Obviously, we will keep the file completely confidential, but I understand it may not always be possible to email such files due to privacy reasons etc, in which case we can try to work it out another way. Matt

phiscock
Mon, 23 May 2016 12:49:49 GMT

After some testing I have found where my problem was. I had used parentheses in my Arc titles and this was what was breaking the filtering. Now I have removed them everything is working as it should.