Open full view…

License not working anymore

Wed, 10 Jul 2019 03:45:09 GMT

I purchased Aeon Timeline 1 back in 2015. Licence key worked back then. I redownloaded it on a new computer and found it had upgraded to 2. Figured it wouldn't an issue. The license doesn't work however. I have, as another post here suggested, already emailed support with my information. I have received no reply. Help would be appreciated.

Craig Schiller
Wed, 10 Jul 2019 17:10:25 GMT

They are two separate programs. I believe you will have to purchase version 2.

Wed, 10 Jul 2019 23:28:44 GMT

Hi, I believe I just replied to your email, but in case others have the same issue, Craig is correct, version 2 was released as a new program, and therefore uses different license codes. For people who have a license for version 1, but don't want to upgrade to version 2, you can still download version 1 from our download page here: (the link is at the bottom right hand side of the page) Jess

Thu, 11 Jul 2019 03:28:22 GMT

Thanks for that link. Afraid the price is too steep for V2 for me.