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Entered in Characters, They’re Gone Now

julie_s
Sat, 25 Nov 2017 20:26:17 GMT

Last night I entered in a bunch of characters in the Fiction timeline templates, and when I went back into that timeline this morning, they were gone. Also entered in a location, and that was gone, too. Very sure it automatically saved my work, but now I’m wondering. Is there a Save button to make sure work is saved?

aeonjess
Sun, 26 Nov 2017 06:27:54 GMT

Hi, It should be automatically saving at regular intervals, it also saves when you click the Timelines option on the top left of the timeline to go back to the welcome menu. Are you able to tell us how you closed the program - did you use the home button, or did you force quit the application, or was there a possibility it crashed? Were you making any changes to the timeline file on the Desktop aswell? Jess

julie_s
Sun, 26 Nov 2017 20:54:24 GMT

I’m *pretty sure* I closed out by going to the main screen (the one listing all the timelines) but it’s possible I didn’t. Since then I’ve reentered some characters/places and they haven’t disappeared, even with the update. I do remember the save swirl indicating it had saved my work earlier, but oh well.

Matthew Tobin
Sun, 26 Nov 2017 21:20:56 GMT

Ok thanks. We will definitely keep an eye out for any other similar reports to see if we can narrow down the circumstances. Please let us know if you see that happen again.