My Employment provider has also started saying to clients (I over hear a lot of conversations as I have to do job searching weekly and its an open plan office) "We don't provide employment, we are here to enforce Jobactive requirements". It's just a joke. They are basically there for no other reason than to mete out punishment (suspending payments), and they do not even try to pretend any more that they are helping find people work
What a disgrace. I'm shocked to hear that your JSP is so open about the fact that they're not there to provide employment services. What a shame no one has ever been able to record these types of conversations. It would prove just how much contempt the JSP's have for their clients not to mention the millions of taxpayers who pay their wages.