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Communication failure

Mon, 11 Dec 2017 00:26:11 GMT

Hi, anyone else having a comm issue between the Cycli and their Android app? The app found the unit, the first use. 2 days later it will no longer find the device. Also no longer seeing the Cycli in the Android Bluetooth section of settings. Thanks

Thu, 25 Jan 2018 19:14:01 GMT

Hi cdsmith! Sorry that I couldn't get to this sooner. Try holding down the Cycli screen for 3 seconds, which will perform a manual reset of the unit, which should fix any bluetooth pairing problems! Let me know if this does (or did) the trick!