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Screen says "calibrating". How do I complete the calibration?

Fri, 12 Apr 2019 19:20:46 GMT

Screen says "calibrating". How do I complete the calibration? How long does this take?

Mon, 15 Apr 2019 16:37:06 GMT

Hi there! Please try turning the resistance knob from low to high and back again to low. If the problem persists, please send us an email to for further instructions.

Tue, 23 Apr 2019 14:04:35 GMT

Hello, I have tried your suggestion with no success in clearing the message. I have also emailed the provided address for further instructions but have not received a response. Can you please assist me further in providing details on how to resolve this? Thank you.

Wed, 24 Apr 2019 16:41:01 GMT

Hi, our support team will follow up with you via email.