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Cycli losing connection with app

Mon, 12 Feb 2018 22:57:37 GMT

I believe since this latest update I've been having a lot of issues with the app and the Cycli keeping the bluetooth connection. The bluetooth icon on the Cycli will go away and the app will stop updating if the phone's screen sleeps or even if I go to the groups section in the application. Turning the screen back on will usually leave the app thinking it's connected but it is not updating, but have found that going to the groups page and then back to the dashboard will make the app reconnect though that isn't entirely consistent either. I've tried rebooting the Cycli, rebooting my phone, force stopping the app and restarting it, but the communication issues continue. I didn't have this issue in the past and could let the screen turn off and not have it lose communication with the Cycli. I did have issues where I might have to repeatedly try and get connected to it the first time I'd use it that day, but once connected it would stay connected. Seems like a p ower savings feature is being too aggressive in the app or Cycli which is causing it to stop the bluetooth connection.

Wed, 14 Feb 2018 23:06:33 GMT

Hi Visigoth! Thanks for the feedback. While this is intentional (aggressively stopping the bluetooth connection), we're planning on changing this behavior in the next major update!