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Frozen screen

Thu, 30 Aug 2018 16:31:00 GMT

The screen on my cycli is frozen. How do I reset it?

Fri, 31 Aug 2018 20:51:11 GMT

Hi spinegar07. You can reset the Cycli a couple of different ways. First, you can hold down on the screen of the Cycli and it will count down before resetting. Newer models will also ask you to tap three times just as an added precaution. Alternatively, you can also use the companion app to reset the Cycli. While connected to the Cycli on your phone, hold down on the button titled "Cycli Connected". After a few seconds you will be presented with a prompt asking if you want to reset the Cycli. Hope this helps!