easybook-ebo

Open full view…

Discount Code Expired Prematurely

jasonang
Tue, 26 Jan 2021 08:29:11 GMT

Bought EBO mid of last year but the discount code became expired today. Anyone else facing the same problem?

jasonang
Fri, 29 Jan 2021 09:11:08 GMT

Reply from Easybook today: Before 24 Aug 2020, every discount code generate from EBO have 6 months period only. After 25 Aug 2020 only apply new policy one years period.

Joe
Fri, 29 Jan 2021 10:59:50 GMT

The problems with Easybook is they have too many hidden rules. What they put down in TnC is always different from what they did.

Joe
Fri, 29 Jan 2021 11:04:09 GMT

Look at my post back in July 2020. Even Easybook also confirmed 1-year validity. They do things according to their hidden dictionary. July 2020 said 1-year validity TNC said 1-year validity Now got different version said 6 months. Tomorrow not happy, they will say 1-month validity... [Screenshot 2021-01-29 190153](//muut.com/u/easybook-ebo/s1/:easybook-ebo:JcsK:screenshot20210129190153.jpeg.jpg)

jasonang
Fri, 29 Jan 2021 13:10:49 GMT

Yes I told them the same thing so waiting for their feedback now. Hopefully they can give a good explanation

jasonang
Mon, 01 Feb 2021 15:26:13 GMT

Finally they enable back my discount codes as per the original TNC.

schuan
Tue, 02 Feb 2021 13:41:37 GMT

who do you contact to enable your discount code back?

jasonang
Wed, 03 Feb 2021 11:34:18 GMT

I emailed to enquiry@easybook.com

easybook
Fri, 05 Feb 2021 01:57:48 GMT

sorry for the inconvenience, we are updating all the discount codes given to prolong the expiry dates that were pre-set.