lol, now admin take few days to reply us..........
sorry still pending IT team to check the extra fee., will get back once got the feedback.
Any idea how long does it need to take?
we will get back by early next week.
got updates?
This morning the code was just lived. the paypal extra charge was removed as per informed by tech team. Thanks for the waiting.
Again the 1% appear. How come keep coming out?
getting IT side to check...
lol. This happens again and again. Hope will be last time already.
just confirmed with IT, direct payment to buy EBO no more 1% payment gateway fee. But for top up there is still a 1% there for paypal. Will check with management see if can remove this altogether for both direct purchase and top up.
We cant split the EBO purchase payment by 50% direct payment and 50% wallet balance, right? Then it will either force us to withdraw the balance and make the direct purchase? Like this will incurred more cost.
Since there are withdrawal charges of 4%, there should not be any concern for credit card transaction cost to Easybook, right?
The 1% charge on Paypal for top-up was finanlly removed yesterday. Thanks so much for the feedback, we will continue to strive to improve from time to time.