sethu
Thu, 14 Nov 2013 03:30:11 GMT
As consumer preference for using Live Chat continues, many websites and contact centers are adding Live Chat as an important channel of engaging with site visitors or existing customers to provide friendly service. How can you add value with Live chat.. Read more http://www.telusinternational.com/_pdf/Contact_Center_Pipeline_Adding_Value_with_Live_Chat_Aug2012.pdf