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Add name to outgoing emails

ryang10
Fri, 02 Aug 2019 16:03:33 GMT

When emails are sent out using the mail service the user receiving the email only sees the address. Ex: noreply@domain.com Is it possible to configure forms so it shows as Company Name<noreply@domain.com>? The mail box does have a name on it which is visible when we send directly from that mailbox but when sent through forms it strips off that name. Thanks.

christopher_dawes
Fri, 23 Aug 2019 18:44:47 GMT

We have received this request a few times. We are looking into what can be done.

ryang10
Wed, 04 Sep 2019 15:18:34 GMT

Hi Chris, we were able to get this working by setting up the return e-mail address in the WAS to be Company Name<noreply@domain.com>. Additionally it could be done in the builder config file by adding ibm.SendMailService.mailConfig.mail_smtp_from=Company Name<noreply@domain.com> (We are still on IBM forms not HCL so this may be different)