This sounds like a bug that we will look into. In the meantime, you can disable the "progress" indicator by unchecking the "Disable user action while running" checkbox on the "Details" tab for the service configuration..
Thanks for the reply Rob. I took a look and noticed none of the service calls i have currently have this checked, including SCfrolelookup in this example. See attached screenshot (Service Config). I went ahead and checked it off and then re-launched the form. the Loading box still behaves in the same way as described above. i did notice there is one service call that does not have the box checked, and the loading box does not show (as expected). The rest of them seem to have the the functionality of 'user input disabled while running' even though the box is not checked. Is there an option/setting in the Configuration file that may affect this? Some other background info, these are applications that currently work in a prior release (pre LEAP) that were imported into our LEAP 18.104.22.168 environment. Thank you. [Service Config](//muut.com/u/hclleapforum/s1/:hclleapforum:d76i:serviceconfig.png.jpg)
This is looking like a product bug. Please file a support ticket so that we can work with you to bring it to resolution. https://hclpnpsupport.hcltech.com/csm
Note: There are 2 issues here that we will fix: 1. The behaviour of "Disable user action while running” for existing apps defaults to _true_. This should be _false_. Until the fix is ready, one possible workaround is to Edit the app, Save the app (no changes are necessary), and then redeploy the app. 2. There is a race condition in the display of the progress indicator, that sometimes leads it to stay visible.
We ran into the same issue when regression testing version 22.214.171.124 so we entered a ticket and have put our upgrade on hold until there is a fix. thanks
just following up since I've been out of the office. We ended up submitting a ticket for this i believe last week. We also noticed a workaround for this is to re-create the service call in LEAP or (the easier way) just toggle the 'disable user action while running' checkbox on and then off, save and then deploy. We noticed this seems to happen (at least 1. in Rob's Notes above) when we import an application into LEAP.