I would be interested in looking at the logs that were generated when the issue occurred. Please create a support ticket and attach the logs. https://hclsupport.hcltech.com/csm If you have any issues email the logs [email protected]
I have seen this before as well, but have not been able to consistently reproduce it. When this happens I believe there is a record that does not get removed from the FREEDOM.APP_DEPLOYER table which will block all future deployment attempts. You must manually remove this record (indexed by the app id) from that table and then you will be able to deploy the app. In my experience the app does upgrade, it is just the browser side that reports an error (and we have not figured out what is causing it). When you upgrade an application the "deploy" is inherent. If the application is referencing a service that does not exist then that would certainly cause an error.
Digging up the past over here! I'm encountering a similar issue again. I just tried to upgrade an application this morning and instead of the "Deployment failed" message, this time I get an "Upgrade failed" message but then it shows the new title anyway (we include a basic version number in our apps). I have a backed up version of the nitro file, which I can import and upgrade with the new version without a problem. But the original one with the data continues throwing this error, even when I try to "upgrade" back to the backed up version. I am concerned that I will not be able to make any changes to this app going forward now since the last time this happened and I entered the editor, it shows validation passes but then throws a deploy error. Unfortunately, I do not have access to the logs as I am not the admin for our Leap. Any thoughts? [Upgrade error](//muut.com/u/hclleapforum/s1/:hclleapforum:8InS:upgradeerror.png.jpg)