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WebService issue and no error to be found

srir
Fri, 19 Mar 2021 21:50:48 GMT

We have forms that use the webservices and these forms reside on our website. These forms are accessed by public customers. These webservices are :- some post the data from the LEAP form into sharepoint, some generate a PDF based on the data, some manipulate the data and store into another LEAP form. All these works 50% of the time . Remaining time they dont work. When we perform a manual verification that is time we discover that webservices didnt complete or work. And there is no log in the systemout or systemerr, regarding why the webservice didnt complete or what happened with the webservice. Couldnt catch the problem. Tried many options and one is increasing the proxy-config.xml parameters. And this increased the success rate to 80%. Now the business wanted to know why the issue with webservices. can anybody suggest, how to resolve this issue. Thanks in advance.