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Can't see protocols

jjk1234
Thu, 26 Sep 2019 07:22:41 GMT

My device is connected but when I go to protocols, it says no protocols. I'm using a MacBook pro. Please advise what could be the issue?

nicolas_ikalogic
Thu, 26 Sep 2019 07:56:23 GMT

Hi jjk1234, What is your ScanaStudio version ?

jjk1234
Thu, 26 Sep 2019 18:59:53 GMT

Hi Nicolas, 4.0.0

jjk1234
Thu, 26 Sep 2019 19:12:09 GMT

i see the protocols now, I updated to 4.0.1 Thank you.