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firmware update failed

pleg54
Fri, 24 Apr 2020 07:43:49 GMT

my PC (Intel Core i7-3612QM CPU @ 2.10GHz) runs on Linux XUbuntu 18.04 with also Windows 10 Family (v18363.778) in a virtual machine. This morning the firmware update refused to run either on Ubuntu or Windows 10 ... the light remained on permanently, the SQ100 was however recognized by these two environments ... The procedure begins but stops from the start screen ... I also got the error message 'Error code 7'. Before posting this message, I tried updating from another PC under Windows 10 Family (v18363.778) and this time the update worked! Fortunately I had this second PC ... My question is as follows: what if you don't have another Windows PC? this is very annoying! Looking forward to hearing from you, cordially, PLG

pleg54
Sat, 25 Apr 2020 07:56:18 GMT

and today it starts again ... orange light on, it tries to update the firmware again !!! Why ??? Help me please...

Ibrahim KAMAL
Tue, 28 Apr 2020 21:39:24 GMT

Hi, I believe your issue was already addressed and solved by mail, is that right?