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Firmware update fails

Wed, 29 Apr 2020 21:06:30 GMT

Today the application choose to update the firmware on my SQ100. The unit LED is showing amber, stays that way. I tried the menu option to update the FW with the same results Using umbuntu 16.04 scanaquad has been the latest version 4.0.12 for some time. (i entered the wrong level in the report message) I used the pulldown to send a report so you have its details available thanks

Sat, 02 May 2020 01:10:59 GMT

Support suggested I create a new install and see if the SQ100 will load. Created new install, when I then created a new workspace the SQ100 was successfully updated and the LED is now green. thanks

Ibrahim KAMAL
Wed, 06 May 2020 09:24:03 GMT

Thanks for sharing back.