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Incomplete capture

Thu, 03 Jun 2021 16:42:28 GMT

Hello, often when I try to make a capture in ScanaStudio the capture will stop before the specified period of time. For example, see the uploaded file. I've specified the capture to be 5 sec long but I have less than 2 sec of data. When this happens, the software usually stops drawing the traces and begins "loading" the device again, showing 10 %, 40 % ... until it's done. However, when it's ready again, only the incomplete traces are shown, and not for the requested capture time. I've reinstalled ScanaStudio 4.0.17 on my laptop running Ubuntu 18.04 LTS. Let me know if there's any other info I can supply. Any advice is much appreciated. [Incomplete-capture](//muut.com/u/ikalogic/s3/:ikalogic:KYsO:incompletecapture.png.jpg)

Wed, 01 Dec 2021 15:15:12 GMT

Hi, I also did encounter the same issue. I tried on PC (Win10) and on Mac (Catalina), it happens on both platforms. Could you please help to find the reason? In case of short traces it usually works fine, It happens in case of larger traces.