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Updating / installer regularly fails

Tue, 29 Dec 2020 03:59:50 GMT

Updating from the notification in the program leads to the installer stalling on 'removing shortcuts', with no progress in that category. Attempting to run the same downloaded installer manually causes the program to complain that another installer is running, when the installer itself has opened a second identical process upon starting the install. Killing the second process and retrying causes the installer to stall with no progress. Running as administrator doesn't change the outcome. Seems to have been an issue for a while, at least.

Tue, 29 Dec 2020 04:02:05 GMT

Closing the program fails, too. Process needs to be killed in both scenarios.

Tue, 29 Dec 2020 04:06:35 GMT

Looks like the NetLimiter service didn't close. It can't be closed manually or its process killed, either.

Tue, 29 Dec 2020 04:14:17 GMT

Managed to kill it with Process Explorer. The installer now simply says NetLimiter is already installed. Very helpful. Unable to start the service again. Trying to run NLSvc.exe manually spits out: INFO|NLSvc.Program|System: version=Microsoft Windows NT 10.0.19042.0, x64=True INFO|NLSvc.Program|NetLimiter version: INFO|NLSvc.Program|Is admin: True INFO|NLSvc.Program|Starting service INFO|MessageLoop|In a message loop... ERROR|nlsvc|Failed to open device: \\.\nldrv, err=5 ERROR|nlsvc|[nlservice.cpp (441)] NetLimiter::Service::CNLService::Start: Failed to start the service. ERROR|nlsvc|[nlservice.cpp (442)] NetLimiter::Service::CNLService::Start: External component has thrown an exception. ERROR|NLSvc.Program|OnStart failed|System.Runtime.InteropServices.SEHException (0x80004005): External component has thrown an exception. at NetLimiter.Service.CNLService.Start() at NLSvc.Program.<>c.<OnStart>b__4_0(Object state) ERROR|NetLimiter.Service.Synchronization.SynCtx|Operation failed|System.Runtime.InteropServices.SEHException (0x80004005): External component ha s thrown an exception. at NLSvc.Program.<>c.<OnStart>b__4_0(Object state) at NetLimiter.Service.Synchronization.SynCtx.ThreadProc() ERROR|CoreLib.WindowsService.ServiceFactory|Failed to start service|System.Runtime.InteropServices.SEHException (0x80004005): External component has thrown an exception. at NetLimiter.Service.Synchronization.SynCtx.Send(SendOrPostCallback d, Object state) at NLSvc.Program.OnStart() at CoreLib.WindowsService.ServiceFactory.Create(Action`1 handler) INFO|NLSvc.Program|Stopping service INFO|MessageLoop|Message loop stopped. INFO|NLSvc.Program|Service stopped

Thu, 18 Feb 2021 13:15:19 GMT

Issue persists.. v4.1.6.0