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Second click is not registered

klownshed
Thu, 21 Dec 2017 10:37:32 GMT

There's an annoying bug whereby the second click in creating an object is never registered properly. If I draw a line, click my first point then click the second point, it appears to work, there's a delay of about a second where the screen locks, then the line reverts to waiting for the second click again. Same with all the tools. This obviously makes for a frustrating experience! This is with the latest version of MacDraft Pro on Mac OS 10.13.2 on an iMac 27" 5K.

klownshed
Thu, 21 Dec 2017 10:48:11 GMT

I tried to record the screen to show the issue, and the second clicks are not registered in the screen recording either! If I create a dimension line, the first click "1st Point" works OK. When the cursor displays "2nd Point" nothing happens if I click and the screen locks for a second. When the screen catches up and the cursor still displays "2nd Point" the next click registers. The cursor then displays "anchor". The next click will again be ignored. A double click is also ignored. It's quite annoying to say the least! ;-)

keelan_eeles
Thu, 21 Dec 2017 10:50:11 GMT

Hi there, Thanks for getting in touch again, we are currently testing and working on numerous fixes for bugs that occur when using MacDraft 6.2 on MacOS 10.13. This particular issue has been reported and is due to an AppStore app "Magnet". If you have Magnet installed, I suggest disabling it temporarily while using MacDraft, you can then re-enable when you are done. We will be in touch with the developers of Magnet to try and find a better solution to this issue. If you need any more help please feel free to reply here or email support or myself at: keelan.eeles@microspot.co.uk / support@microspot.co.uk

klownshed
Thu, 21 Dec 2017 10:51:57 GMT

So it is. "Ignore MacDraft" in the Magnet menu does nothing. Quitting fixes the issue. Thanks for your quick response!!

keelan_eeles
Thu, 21 Dec 2017 10:52:27 GMT

Super! Let me know if you run into any other issues :) Have a great holiday

klownshed
Thu, 21 Dec 2017 10:55:14 GMT

You too, thanks again.

klownshed
Thu, 21 Dec 2017 12:08:53 GMT

"Let me know if you run into any other issues )" OK :-) Is there a way to snap to an object on another layer? I'm drawing over an imported DWG to clean it up and the easiest way for me in this instance would be to place a drawing I want to recreate on a layer, then trace it accurately on a clean layer. But object snap doesn't work through layers? Another snap inconsistency I've found... If I use the Mirror tool, I don't get any snaps at all? Am I doing something wrong? I'd like to mirror some objects around the mid point of another and can't make the mirror tool snap to any objects.

keelan_eeles
Thu, 21 Dec 2017 12:37:23 GMT

Hi there, the smart snap tool does not work across multiple layers no. I would suggest copying an object into the layer you are working on to snap, and then when your objects are in place, remove unnecessary objects from that layer.

keelan_eeles
Thu, 21 Dec 2017 12:39:56 GMT

For the mirroring issue with smart snap, could you please send the issue report and screenshots to support@microspot.co.uk and I'll get this looked into for you. There may be a particular object or shape that causes this, so anything visual you can send us would be great.

klownshed
Thu, 21 Dec 2017 12:42:05 GMT

OK. Thanks. can you add that to the feature requests?! I'll send a report shortly about the mirror tool. Also Is the Library feature broken in High Sierra? I can't drag to the library palette. PS Thanks so much for replying so quickly.

keelan_eeles
Thu, 21 Dec 2017 12:45:24 GMT

No problem at all. We are not aware of the library palette not allowing you to drag items in. Please try creating a new library (don't try to add to Microspot Libraries) and hold the CMD button while dragging into the library. Please note you need to have the CMD button pressed before you begin to drag the object into the library.

klownshed
Thu, 21 Dec 2017 13:01:07 GMT

OK, that works... I wasn't holding down the CMD key before starting the drag. With the mirror tool, I think it's just that you get no visual feedback of a snap that makes it hard to know if it's snapped or not. Intersections don't seem to work at all, but corners "seem" to work but there' not way of knowing if you've clicked precicsely or not. Snaps could do with being highlighted so you know you've done it right? I think it's trying to get used to there generally being no feedback when creating objects (which is why better snapping is pretty much top of my feature requests list!) I'm finding MacDraft very inconsistent as creating and editing objects don't seem to be related. For example if I draw an unconstrained line, I can still constrain it with the shift key. If I then want to change the length of that line, there is no way of constraining it at all. You should surely be able to edit the length of a line and have the end point snap to it's original angie (or constrain it to 0, 30, 45, 90 etc.)?

klownshed
Thu, 21 Dec 2017 13:19:11 GMT

The library palette floats above every other window including when other apps are in the foreground. The other palettes don't do this, just the library palette.

keelan_eeles
Thu, 21 Dec 2017 13:20:57 GMT

We are always trying to improve the way MacDraft can create and edit objects seamlessly. The concerns you have raised are already on the list of drawing-related issues we will improve as soon as we are able to. As for the palette floating above other windows, we're aware of this issue, we hope to address it in the next update.

klownshed
Thu, 21 Dec 2017 13:22:26 GMT

Sorry for the bombardment. I'm working on a drawing and typing issues as I find them ;-) I'll leave you in peace now. Have a great Xmas...

keelan_eeles
Thu, 21 Dec 2017 13:22:49 GMT

You too! If you need anything please email me personally. Thanks,