moot

Open full view…

How to change forum name (not url)

MarkS
Sat, 02 Dec 2017 20:21:28 GMT

I would like to change the name of my forum. The URL can stay the same. Is this possible?

Monika
Sat, 02 Dec 2017 20:22:59 GMT

Yes! It's possible :) You can do it from your settings page by editing your [brand name](https://muut.com/settings/#___/brand-name)

MarkS
Sat, 02 Dec 2017 20:23:30 GMT

I take it you can't do it from the free plan

MarkS
Sat, 02 Dec 2017 20:31:21 GMT

Is it possible for me to log a service request to get it changed?

MarkS
Sat, 02 Dec 2017 20:32:44 GMT

Alternatively, I would like to log a suggestion to allow the free plan to be able to change their brand name

Monika
Sun, 03 Dec 2017 00:31:55 GMT

It is restricted to the premium subscriptions

MarkS
Sun, 03 Dec 2017 00:41:17 GMT

So we have to subscribe for 1 month, and then cancel, to change the brand name as the only way to do it? Sounds like a lot of processing and hassle on your end.

MarkS
Sun, 03 Dec 2017 00:42:47 GMT

Please pass on my suggestion and dissatisfaction to your product person. Thanks

Monika
Sun, 03 Dec 2017 00:48:34 GMT

I would not recommend doing it that way. The free plan is depreciated, so if you were to cancel a premium plan your community would them be disabled. As a result of the free plan's depreciation we have no plans on adding more features to the free version of Muut

MarkS
Sun, 03 Dec 2017 00:51:21 GMT

So the only alternative then is to subscribe forever just to be able to change the name of the forum or to create a whole new forum and lose all of our current posts. Please confirm.

Monika
Sun, 03 Dec 2017 00:57:34 GMT

That is correct

MarkS
Sun, 03 Dec 2017 01:05:25 GMT

Please pass on my dissatisfaction with your product person. I understand you guys want to make money but forcing to pay for something so basic is poor business. I will be looking elsewhere for a new provider.

Thiago Santos de Moraes
Tue, 05 Dec 2017 02:50:51 GMT

Mark, if you embed your forum in any site you will can give to it any name.