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Is muut staff still active?

dominator
Tue, 25 Feb 2020 20:36:17 GMT

They don`t reply to the chat anymore

leewoolsey-nsa
Thu, 12 Mar 2020 19:27:23 GMT

Does bbpress have hosting? I am not techie need something simple and hosted. Surprised there's a dearth of options out there

Thiago Santos de Moraes
Thu, 12 Mar 2020 19:44:37 GMT

I think Muut is still a great option, and, for me, everything is working well. If you want bbPress you can use any host that works with wordpress.

ChrisK
Thu, 12 Mar 2020 19:54:16 GMT

Does it still work? Yes, for the most part. Would I start from scratch with it? No. More concerning is the fact that they have zero staff for a paid service. You are basically taking a change on freeware if you adopt muut now, otherwise you are going to be missing the support for it.

ChrisK
Thu, 12 Mar 2020 19:56:23 GMT

I like seeing everyone's use cases for Muut however, and I use muut.io extensively. I can vouch that there is nothing "new" about it anymore as the banner states. No new features or improvements in well over two years.

LearningHerbs
Thu, 12 Mar 2020 22:58:04 GMT

My reply back from them said they have devs working on stuff. I think it's just Monica and probably some devs in India or something. Try messaging Monica on the main page about Slack, and see what the updates are. I am mostly amazed they haven't even bothered to reply and give people any sense of relief in this thread here. I did tell them about it. I don't mind paying them something, but perhaps they should lower their fees if they are not going to reply to people and fix stuff.

leewoolsey-nsa
Thu, 12 Mar 2020 23:04:58 GMT

Thanks for the responses - I agree if you're a going concern throw us a bone every month or something.

condirant
Fri, 27 Mar 2020 13:28:32 GMT

What are you using it for? If it's just for comments, maybe try switching to https://fastcomments.com. You can migrate your data over.

Thiago Santos de Moraes
Fri, 27 Mar 2020 14:30:28 GMT

Most people uses Muut as a forum, not comments. It is not the same thing.

leewoolsey-nsa
Fri, 27 Mar 2020 23:18:59 GMT

I'm using it as a forum and was going to go live when all this CV stuff started. Was looking and Ning but it's way different, I'm looking for minimal effort as I'm not a comp guy. Any other suggestions? Doesn't seem like there are any real equals to must that I've found yet.

leewoolsey-nsa
Sat, 28 Mar 2020 18:04:37 GMT

I think I'm just gonna use Slack - cy'all

Thiago Santos de Moraes
Tue, 31 Mar 2020 18:14:19 GMT

Not the same. Slack is not good to asynchronous debates, Muut is much much better.

eosadmin
Tue, 31 Mar 2020 18:28:15 GMT

agree, but it is dying. No one is even responding.

Thiago Santos de Moraes
Tue, 31 Mar 2020 19:18:20 GMT

I do not think so, because everything works perfectly. Obviously, I would like to have the interaction that we had in the past, but other virtual tools live almost automatically, like many Google products.

eosadmin
Tue, 31 Mar 2020 19:25:11 GMT

Not true. Slack integration is broken, yet they still advertise it as a feature. They've said no timeline on fix....

Thiago Santos de Moraes
Tue, 31 Mar 2020 19:29:24 GMT

That's just one thing, and the problem was with Slack, not Muut. All the resources used in my forum are ok.

eosadmin
Wed, 01 Apr 2020 14:29:06 GMT

Muut built (and says they support) Slack. Slack updated the API. Muut did not. The fact that the API would be changing has been known for a long time. Failure is on Muut. They still say in the sales info that they support it - so why not take that down?

ChrisK
Mon, 20 Apr 2020 20:02:40 GMT

Still nothing two months later. I'm sure COVID isn't going to help matters either. Ugh. I am praying for any sign of life from the company at this point.

LearningHerbs
Mon, 20 Apr 2020 20:06:05 GMT

Monica has gotten back to me every time I've sent a message in It takes a couple days, but she has. Interesting.

Thiago Santos de Moraes
Mon, 20 Apr 2020 20:19:16 GMT

Apart from this issue of Slaak, which really needs to be corrected (or at least removed from the structure of the plans), everything is going very well. I see no reason to complain so much.

ChrisK
Thu, 04 Jun 2020 11:40:55 GMT

Update: Monika has responded to my email from yesterday! She seems to be back, and reassuring that everything is up and running. Hopefully she returns to the forums in short order, but I suggest trying to email for contact.

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