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New User Not able to see forum on shopify.

andy_1234567
Thu, 27 Jul 2017 09:29:21 GMT

I have created user on shopify and Enable Use customer accounts for Muut .I am not able to see forum in my shopify site .It showing loader all the time . I am posting issue with same shopify user.

Monika
Thu, 27 Jul 2017 23:20:59 GMT

Hi there, I'd love a link to your page so I can see more clearly the issue you're having. Thanks

andy_1234
Fri, 28 Jul 2017 05:11:06 GMT

https://citizencollective.com/pages/forum

Monika
Fri, 28 Jul 2017 05:27:46 GMT

Looks like there's an issue with javascript somewhere on the page. I see the page load in the background for a second until the loading image pops up. That loading image is not one of ours, so something else is causing a conflict. If you send us an email we can work with you to track down the issue. `info [at] muut.com`

andy_1234567
Fri, 28 Jul 2017 06:02:22 GMT

I have created new user on given site and try to login into mutt but not able to login .

andy_1234567
Fri, 28 Jul 2017 06:31:39 GMT

I think user is not created on mutt.Can you please create new user on site and check on muut too.

Monika
Fri, 28 Jul 2017 10:54:37 GMT

Like I said, it'd be really useful if you could email us and we can work more closely together to see about solving your issue. It does not appear to be a problem of the Muut client, but is probably some sort of javascript conflict causing another script to run that loading animation. That animation is not one of ours, so something else is making that animation. Which is what leads me to believe there is some sort of conflict. Send us an email and we'll figure it out together! :)