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Notification email options

passingboxes
Wed, 05 Jul 2017 12:18:10 GMT

Hi there, Just had a couple of quick question about the notification emails that it would be great to get your thoughts on. a) Could you please let me know if it's possible to add a custom logo or styling to the notification emails that a user receives when other users reply to a thread they have started. b) If we're using Federated ID, can a user somehow turn on and off their email notifications? c) Is it possible to turn off email notifications globally? Ie. if we wanted to create our own custom notification system using web hooks we'd want the in-built one to be off. Thanks! Simon

passingboxes
Wed, 05 Jul 2017 12:22:10 GMT

And sorry finally, is it just when a user replies to a thread that you have started that you'll receive a notification email? Or are there other instances when a notification is triggered?

Monika
Wed, 05 Jul 2017 23:45:29 GMT

Hi there, You can definitely add a [custom logo and a custom color](https://muut.com/settings/#___/color-and-logo) to your notification emails. You can't do custom styling though. Regarding turning off emails, a user can click on their name in the upper right corner of the forum, and click to, "disable all email notifications." You cannot disable all email notifications globally. It's up to individual users to make the choices. Although, I think it's an interesting idea, I'll pass it onto the rest of the team. Regarding notifications, users are automatically subscribed to a thread they create or participate in. But users can also manually subscribe to a thread by clicking the little eye icon that pops up when hovering their mouse over the thread. If you've got any other questions or need more clarification, let me know!

passingboxes
Tue, 11 Jul 2017 11:38:40 GMT

Hi! OK, thanks for the info. When you say "click in the upper right hand corner of the forum" presumably you mean on the muut forum URL? How would they admin this from OUR site though (we're using Federated ID, so don't really want them to have to go elsewhere).

Monika
Wed, 12 Jul 2017 04:57:15 GMT

No, I mean in the corner where your name is! :) [here](//muut.com/u/moot/s1/:moot:vtwP:screenshot20170711at9.55.42pm.png.jpg)