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Profile photo - changes not 'sticking'

Rachel London, DAA Member Comms
Mon, 30 Jan 2017 03:17:21 GMT

Hello. Our members don't seem to be able to change their profile photo - and while the issue is widespread, it is not consistent in how it shows up. We have some members completely unable to do it (they click to change, upload but it never appears), others who are able to do it but next time they log in, it has reverted back, and still others who can only change it via their profile in Private Messages, not the standard profile. Help please! (FYI, we also had one bizarre occasion where the member never actually uploaded a photo at all, and yet one did appear on her muut profile. She couldn't change it - kept trying - but strangely, when she coincidentally changed her photo on her blog - unconnected with her muut access - it updated her profile photo on muut!...so confused...)

Monika
Mon, 30 Jan 2017 03:54:36 GMT

Since you're using Federated ID the "change avatar" button doesn't actually work as advertised. The avatar WordPress feeds Muut will always overwrite any uploads you make. Since WordPress avatars are connected to gravatar, that's what the Muut system does. So users can change their avatar from gravatar.com :)

Rachel London, DAA Member Comms
Mon, 30 Jan 2017 05:19:28 GMT

Interesting! I'll look into that :-)

birddolphin
Mon, 27 Mar 2017 15:18:29 GMT

Is there a way to override the Gravatar enforcement and allow users to change their photo?