The Slack integration is currently using an older slack API that they recently depreciated without publicizing it. Currently, until we get the change to rewrite it from scratch, the only fix is to keep repeating the process until it succeeds :(
so just keep trying or am I waiting for you to fix something?
Also - I can get it installed but still does not work: Hi Tyler,
You just installed Muut for the EOSI Slack workspace. If you didn't make this change (or if you've changed your mind), you can remove this app from your workspace by visiting the Muut configuration page. We’re happy to help if you have any questions. You can reach out to us at firstname.lastname@example.org.
I've tried like 100 times. I can get the app installed but then still erroring out. When will this be fixed?
Our team is reviewing the Slack integration. I'll make an announcement as soon as I have more information
Any timeline? We are paying for the plan that includes it...
Any status updates??
Is there somewhere else I'm supposed to get support?
When you access the home page, if you are logged in, you will see a chat icon on the bottom right and, through it, you can also contact support. If you can achieve something in this way, post the result here to help others.
OK - Just did that - but it is still Monika who seems to be the support person.
Unfortunately, I don't have a timeline on the fix since it requires a complete rebuild.
but still advertising it as a feature?
Any update? My "plan" is still supposed to include this feature and it is still listed as a feature on the site; so it seems reasonable that there should be a timeline for the fix.
it is good to use for forums? my site is ysdigitalmarketing.com and ITConcepts.com
It is perfect for foruns.
Any updates for slack fix?