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Slack Setup: No forum was set

eosadmin
Tue, 14 Jan 2020 18:10:33 GMT

I'm trying to link into Slack, when I do I get No forum was set and sometimes: Warning: file_get_contents(http://172.17.42.1:5011/as_command): failed to open stream: Connection refused in /src/lib/data_aerospike.php on line 70 No forum was set How do I fix?

Monika
Tue, 14 Jan 2020 22:17:53 GMT

The Slack integration is currently using an older slack API that they recently depreciated without publicizing it. Currently, until we get the change to rewrite it from scratch, the only fix is to keep repeating the process until it succeeds :(

eosadmin
Wed, 15 Jan 2020 13:28:08 GMT

so just keep trying or am I waiting for you to fix something?

eosadmin
Wed, 15 Jan 2020 14:24:41 GMT

Also - I can get it installed but still does not work: Hi Tyler,

eosadmin
Wed, 15 Jan 2020 14:25:00 GMT

You just installed Muut for the EOSI Slack workspace. If you didn't make this change (or if you've changed your mind), you can remove this app from your workspace by visiting the Muut configuration page. We’re happy to help if you have any questions. You can reach out to us at feedback@slack.com.

eosadmin
Thu, 16 Jan 2020 14:11:15 GMT

I've tried like 100 times. I can get the app installed but then still erroring out. When will this be fixed?

eosadmin
Fri, 17 Jan 2020 15:54:35 GMT

Any Updates?

eosadmin
Mon, 20 Jan 2020 15:43:00 GMT

and updates?

Monika
Mon, 20 Jan 2020 23:26:14 GMT

Our team is reviewing the Slack integration. I'll make an announcement as soon as I have more information

eosadmin
Tue, 21 Jan 2020 16:31:06 GMT

Any timeline? We are paying for the plan that includes it...

eosadmin
Wed, 22 Jan 2020 13:48:09 GMT

?

eosadmin
Thu, 23 Jan 2020 13:38:49 GMT

Any status updates??

eosadmin
Fri, 24 Jan 2020 16:26:37 GMT

Is there somewhere else I'm supposed to get support?

Thiago Santos de Moraes
Sat, 25 Jan 2020 09:24:57 GMT

When you access the home page, if you are logged in, you will see a chat icon on the bottom right and, through it, you can also contact support. If you can achieve something in this way, post the result here to help others.

eosadmin
Mon, 27 Jan 2020 15:09:51 GMT

OK - Just did that - but it is still Monika who seems to be the support person.

Monika
Mon, 27 Jan 2020 22:34:38 GMT

Unfortunately, I don't have a timeline on the fix since it requires a complete rebuild.

eosadmin
Mon, 03 Feb 2020 19:21:24 GMT

but still advertising it as a feature?

eosadmin
Thu, 06 Feb 2020 16:33:47 GMT

Any update? My "plan" is still supposed to include this feature and it is still listed as a feature on the site; so it seems reasonable that there should be a timeline for the fix.

rabeccaruffinitc
Mon, 10 Feb 2020 10:20:42 GMT

it is good to use for forums? my site is ysdigitalmarketing.com and ITConcepts.com

Thiago Santos de Moraes
Mon, 10 Feb 2020 17:25:11 GMT

It is perfect for foruns.

eosadmin
Wed, 04 Mar 2020 19:58:07 GMT

Any updates for slack fix?

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