Thanks Mark for the clarification. Clear and organized communication goes a long way in generating goodwill on the part of customers. I speak this for myself! A great deal of my initial revolt with the "service cessation" was due to not receiving the cessation email that other members apparently received. I learned about it through the boards here. I must say that the feeling was analogous to learning about the death of a loved one through friends and/or acquaintances. Needless to say, a terrible one! Regardless of the outcome of this whole ordeal, I just hope that PTT can communicate things clearly and effectively. On a final note, I suggest that PTT also consider posting email messages as a board message here. This increase the likelihood of reaching 100% of subscribed members. Cheers & Happy Holidays, Charles