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msg on PTT-google group from Jayprakash

Capricon
Fri, 19 Feb 2016 08:04:36 GMT

from: Jayprakash M The Karnells said they would maintain free access to the message board - as of Thursday I do not have access to the message board as my subscription ended. Any updates / comments from the message board shared here would be greatly appreciated.

Jeremi Karnell
Fri, 19 Feb 2016 13:13:11 GMT

Capricorn, thanks for the heads up. We will look into why that happened and try to rectify.

Remi
Fri, 19 Feb 2016 13:56:35 GMT

I think a similar thing happened to Tobias, he sent me a message less than a week ago which in part said that he could not access the forum.

Jeremi Karnell
Fri, 19 Feb 2016 13:57:24 GMT

We are fixing this as I write this. I will let you know when it is resolved.

Jeremi Karnell
Fri, 19 Feb 2016 17:26:17 GMT

It looks as if we are going to have to manually update records to allow access to the site, even after a subscription has ended. We have updated Jayprakash's account information and I will email him today. From what I saw, Tobias seemed to still have access. Regardless, I made a change to his record to ensure that he does moving forward. Please let everyone on the Google Forum know that they will simply need to email jeremi@pttresearch in the event they get locked out and we will update their records accordingly.

Jayprakash
Fri, 19 Feb 2016 19:03:23 GMT

Capricorn thank you for posting this and Jeremi thank you for updating my subscription.

Jeremi Karnell
Fri, 19 Feb 2016 19:12:31 GMT

Welcome back! :)