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All your apps are crashing on my phone

isnhart
Thu, 24 Aug 2017 03:52:36 GMT

I tried all your games but everytime i start playing it start to crash before the level load, using Asus Zenfone 3 max 5.5, android 7.1

Realiteer
Tue, 29 Aug 2017 19:10:53 GMT

Hi, we are sorry for the issues you faced. We've noticed the issues that happened on Asus phones. However, we can't fix the crashes at the moment due to the hardware limitations. We will try our best to fix the issues on our next updates. Thank you.

suwan
Fri, 02 Feb 2018 06:52:44 GMT

Hi..this happens to me too but only recently. When your apps first came out, they run smoothly without any problem. After i downloaded the recent updates, they all crashed. I'm using Oppo F1 Plus, Color OS Based on Android 5.1. Is there any way i can download your previous version of apps? Thank you

Realiteer
Mon, 05 Feb 2018 22:53:52 GMT

Hi, we are sorry for the inconvenience. The crashes might happen because of the phone OS updates... Unfortunately, our team couldn't fix the issues at the moment, we will try our best to push an update in the near future. Thank you again for reporting the issue.