sheltermanager

Open full view…

Automatic hold on strays

sarahswank
Fri, 09 Aug 2019 15:49:53 GMT

Trying to set this up and I can seem to figure out, is there a way to set it so it automatically does a hold period for X amount of days on strays?

robinrt
Sun, 11 Aug 2019 07:22:05 GMT

You can set a default hold period under Settings->Options->Movements->Remove holds after X days Then, when you tick the hold box on a new animal it will auto set the period.

sarahswank
Mon, 23 Dec 2019 17:46:58 GMT

Thanks. That requires someone to remember to check that box also... Is there a way to set up the template stray so it does the box tick automatically?

robinrt
Mon, 23 Dec 2019 18:04:50 GMT

Yes, if your stray template animal has the hold box ticked then it will be held when you create a new animal of that type.

sarahswank
Wed, 08 Jan 2020 18:47:55 GMT

I am trying this, but it doesnt seem to work as the animal also needs to be placed as non-shelter, which removes the hold correct?

sarahswank
Wed, 08 Jan 2020 18:50:32 GMT

Perhaps for clarification, I am trying to get this to work for type-stray and it seems that it isn't pulling anything I want across so I have an issue somewhere else..... So the name of said animal would be "TemplateTypeStray" without the quotation marks?

sarahswank
Wed, 08 Jan 2020 19:40:55 GMT

And nevermind. I figured out the name issue. Now I cant figure out how to get a hold on a non-shelter dog

robinrt
Wed, 08 Jan 2020 20:04:53 GMT

Template animals are only applied to shelter animals - they don't work for non-shelter animals. I think there is an override switch we can apply to make them work for non-shelter. If you email with your sheltermanager account number I'll turn it on for you.

sarahswank
Wed, 08 Jan 2020 21:06:44 GMT

I was speaking the template animal needing to be non-shelter. Is that not correct?

robinrt
Thu, 09 Jan 2020 09:53:42 GMT

Yes, that is correct, the template animal has to be non-shelter, I'm saying it won't be applied if the new animal that you're creating for it to be applied to is non-shelter as well.