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Document Template PDF Format

schelleffar
Thu, 16 Sep 2021 07:36:01 GMT

I have created a few document templates, and when I view them as PDF's the fonts change so does the font size - but it is in random places, not all text, only sections. The formatting is not coming over. I have the PDF set at A4 (<!-- pdf papersize a4 -->) But the page size is not the issue it is font, I have it set as Arial, and then it randomly changes back to San Serif in the template, but in PDF, it does not show what is displaying in the editor.

schelleffar
Thu, 16 Sep 2021 07:50:38 GMT

PS: I am using sheltermanager.com

robinrt
Sun, 19 Sep 2021 06:55:58 GMT

Hi, this will be where your text elements are inheriting the default font. The display stylesheet when editing uses sans-serif, but the PDF engine uses serif. You can fix it by reapplying font styling to those elements in the editor.

schelleffar
Sun, 19 Sep 2021 23:12:13 GMT

I already selected the text and re-applied the Arial font in the document template editor, but when viewing as a PDF it still shows the old font (Serif). I did think maybe it's because I copied and pasted the text from an original PDF, so I didn't have to re-type everything, could that be the issue?