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Formatting documents in Media

Sat, 07 Aug 2021 01:37:41 GMT

I am trying to change the formatting of the standard document in the Media tab. I would like to create a document which has Arial 11pt, and single spaced lines, but it keeps reverting to sans-serif 8pt and double spacing. I can't work out how to change it. Can someone help please?

Sat, 07 Aug 2021 07:56:25 GMT

Hi you should be able to just select the font and change it. You can get single spaced lines by pressing SHIFT+ENTER instead of just enter. Are you saving the document after you've finished with CTRL+S or the save icon at the top left of the toolbar? If you are, and you're using please email us at with your account number and the particular document you're trying to edit so we can take a look.

Sat, 07 Aug 2021 11:17:11 GMT

Thanks for that. I think the issue is I am trying to copy and paste text from a Word document. This text was from a pdf document. If I copy the text straight from the pdf, it is fine, but if I copy from the Word document, the formatting changes. I will fiddle with the document, maybe I need to save it as a different format first.