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Formatting documents in Media

leannec
Sat, 07 Aug 2021 01:37:41 GMT

I am trying to change the formatting of the standard document in the Media tab. I would like to create a document which has Arial 11pt, and single spaced lines, but it keeps reverting to sans-serif 8pt and double spacing. I can't work out how to change it. Can someone help please?

robinrt
Sat, 07 Aug 2021 07:56:25 GMT

Hi you should be able to just select the font and change it. You can get single spaced lines by pressing SHIFT+ENTER instead of just enter. Are you saving the document after you've finished with CTRL+S or the save icon at the top left of the toolbar? If you are, and you're using sheltermanager.com please email us at help@sheltermanger.com with your account number and the particular document you're trying to edit so we can take a look.

leannec
Sat, 07 Aug 2021 11:17:11 GMT

Thanks for that. I think the issue is I am trying to copy and paste text from a Word document. This text was from a pdf document. If I copy the text straight from the pdf, it is fine, but if I copy from the Word document, the formatting changes. I will fiddle with the document, maybe I need to save it as a different format first.