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Fostered animals showing wrong location

hbcajonb
Wed, 29 Jul 2020 20:28:29 GMT

Some cats are incorrectly listed at our adoption center after they have moved to foster via 'Foster an Animal'. I can reproduce the issue for some cats, but for other cats it updates to the correct location 'Foster Home'. Any thoughts what is causing it?

robinrt
Thu, 30 Jul 2020 08:46:36 GMT

The location field is intended for internal locations within a shelter. When you send animals to foster via a foster movement, the system considers them not on the shelter any more (while still in its care) and shelter view shows these animals in a virtual location called "Foster" instead. If you don't want it to do that, choose "Location (No Virtual)" from the mode dropdown at the top right of shelter view. You can make it the default under Settings->Options->Shelter View.

hbcajonb
Fri, 31 Jul 2020 23:25:27 GMT

I see. I can get the fostered cats location to show up in Shelter View correctly. But the problem I'm having is the "Foster" location is not being updated in the Reports or the Animal>Details>Last Location or the SQL database. I want these to show the virtual location "Foster". Some cats have it updated to foster home and others don't, so I don't know why. Please see img below. [Foster_location_issue](//muut.com/u/sheltermanager/s1/:sheltermanager:KfyP:foster_location_issue.png.jpg)

robinrt
Sat, 01 Aug 2020 07:58:17 GMT

The system never updates your location. Last location is the same location field, but not editable. The virtual location is never shown in last location, so there always has to be one "real" location (for many foster-based rescues, they just have the one default location of "Shelter"). You can change the last location for fostered animals by updating location at the bulk change animals screen.

hbcajonb
Sat, 01 Aug 2020 22:37:40 GMT

Excellent explanation. That works for me. Thanks!

seanimals
Fri, 10 Jun 2022 14:25:50 GMT

I have the same problem now. We have three animals that were living at one site, and all three got fostered. But they're not showing in Shelter View as being in the same group as all the other foster animals; they're showing as being at a location called Foster in their old site. I don't see how to change last location in Bulk Change though.

seanimals
Fri, 10 Jun 2022 14:32:26 GMT

Oh, wait. I've just found more. Is it that fostered animals still show in their last location? That's the way it should be? Is there any way they can all just be in one big Foster group?