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Online form not submitting

srupe05
Thu, 28 May 2020 13:52:49 GMT

A potential adopter was trying to complete our online application but was having issues with submitting. The issue was described and I was able to recreate the problem. Our form asks the number of children (lookup field) in the home and a separate field asks the age range of children (multiple select). The field for age range (a required field) had a show if syntax relating to the number of children in the home (show if - children>0) and that functioned as it should. Despite selecting an age range, the form would not submit. When clicking submit, the form would highlight the age range field and state a value is required. In the meantime, I edited the age range field by removing the show if syntax and added "no children" to the multiple select values and the form submits without issue. [Online form](//muut.com/u/sheltermanager/s1/:sheltermanager:878U:onlineform.jpg.jpg)