sheltermanager

Open full view…

recent glitches

josephpjoseph1
Thu, 09 Jan 2020 01:34:30 GMT

josephpjoseph1
Thu, 09 Jan 2020 01:36:04 GMT

SM has been glitchy this week. A dog that was adopted over a week ago suddenly popped back up under "Not for Adoption". Also, some of the info fields keep coming and going. For instance, we entered some treatments under Medical and when we went back in to print the records, that entry had disappeared. Earlier this morning, SM wasn't allowing us to change a pet's Location (the box wasn't even appearing). Have there been others who noticed the same issues or is it something with us? Joe

robinrt
Thu, 09 Jan 2020 09:52:48 GMT

Hi, not had any other reports. Are any of these changes explainable by the audit log? Every change made by a user is recorded under the Audit slider of the animal record. Location box doesn't appear if the animal has an active movement and is not on shelter.