Hi mgeldert, Thanks for writing! Couple things come to mind. As I explained in my response to user waising (see below), the order in which items appear when you choose “Sort by review rating” is determined by Amazon — my site simply forms the request and sends it to Amazon servers, and later formats the output. It is, however, possible that the site is not forming the request correctly, and I would be happy to look into it further. Can you walk me through the steps that got you to the state you are describing? Specifically, were you filtering by department? Can you take a screenshot? Thanks again for getting in touch!