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SiB still restarting after installing lastest beta?

Non_NPC
Fri, 30 Apr 2021 23:02:43 GMT

When I click all programs in the start menu, SiB restarts and I see the hold escape to stop SiB from loading. ver 2.9.11, windows 10 ver 19042.928. Previously, these symptoms occurred when trying to open anything in the start menu. Any help would be appreciated, I love SiB!

startisback
Sat, 01 May 2021 12:28:51 GMT

Can you capture crash dump or attach crash info (found via "View all problem reports"?) here?

Non_NPC
Sat, 01 May 2021 18:01:31 GMT

Stangely, i do not see anything specifically for SiB. Even though today, just 5 mins ago, SiB crashed and restarted, and is currently doing so as i try to open the snipping tool.

startisback
Sat, 01 May 2021 18:13:48 GMT

Nothing for Windows Explorer?

Non_NPC
Sat, 01 May 2021 18:17:17 GMT

there is, just not from today. I will attach.

Non_NPC
Sat, 01 May 2021 18:18:20 GMT

oh my bad, i did not see the dropdown arrow. Many explorer logs, including today. sorry

Non_NPC
Sat, 01 May 2021 18:19:00 GMT

Source Windows Explorer Summary Stopped working Date ‎5/‎1/‎2021 1:06 PM Status Not reported Description Faulting Application Path: C:\Windows\explorer.exe Problem signature Problem Event Name: APPCRASH Application Name: explorer.exe Application Version: 10.0.19041.928 Application Timestamp: bc61eb13 Fault Module Name: StartIsBack64.dll Fault Module Version: 5.9.11.3525 Fault Module Timestamp: 608afd88 Exception Code: c0000005 Exception Offset: 000000000002a430 OS Version: 10.0.19042.2.0.0.256.48 Locale ID: 1033 Additional Information 1: b935 Additional Information 2: b9359250715d674cd8d3ffa70bd2fa38 Additional Information 3: d88a Additional Information 4: d88a539bb61523b2684a26286e2a2562 Files that help describe the problem WERInternalMetadata.xml

Non_NPC
Sat, 01 May 2021 18:20:21 GMT

I also tried running Sib in compatibility mode for Windows 8, nothing changed

Non_NPC
Sat, 01 May 2021 18:31:31 GMT

Is the info I provided what you were looking for?

startisback
Sat, 01 May 2021 19:02:01 GMT

Yes! Please test fix build http://www.startisback.com/StartIsBackPlusPlus_setup.exe

Non_NPC
Sat, 01 May 2021 19:16:37 GMT

I have installed the fix version and SiB is now working correctly! Thank you very much for your time and help, and for creating such a great program. I really do love it, and recommend it to anyone who hates the default start menu.