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StartIsBack crashes only at the end of the day

thany
Mon, 15 Nov 2021 17:10:15 GMT

And *only* then. Mostly. That's what it does, seemingly every time I want to shut down my computer at the end of the day. When I click the start button (with my mouse) the button freezes and greys out. Clickedeyclickedey-again and it respawns, because yes, it crashed. This seldom happens during the day. It's like it knows I want to shutdown, and I can't because I first have to wait for the respawn, and only then (hopefully, not always!!) I can open the start menu to do what I wanted to do all long. Only takes 10 seconds for a single respawn, but those are 10 seriously irritating seconds, especially if it decides to crash a second, or third, or fouth time. While all I want to do it shut the damn thing off and go home. This problem has been around for a LONG time, so long I can't even remember. Pretty sure it more than 2 years (yes, of course I've reported it before). And I'm really honestly growing sick of it. I don't know if there's a crashlog or something, somewhere, but if there is, dear author, *let me know what you need from me*, instead of silently ignoring this issue. Much appreciated. Lastly, to answer your first question: - Windows 10, latest mainstream - StartIsBack 2.9.16 - Two monitors - Two virtual desktops - No other window management applications

startisback
Mon, 15 Nov 2021 17:17:16 GMT

Import this http://startisback.com/Enable_Crash_Reports.reg Create C:\dumps folder After crash a dmp will be there, upload it

thany
Wed, 30 Mar 2022 08:37:16 GMT

Sorry for the late reply, but it now happens during the day as well. But more importantly, the file you attached is empty.

startisback
Wed, 30 Mar 2022 10:07:42 GMT

That's a link, not an attachment

thany
Tue, 17 May 2022 12:13:03 GMT

Not one of the crashes I experience, cause a dumpfile to be created. It's very easy to reproduce. Just make sure you have a similar setup to mine, two monitors and two vdesktops. And just keep clicking the start button on the secondary monitor. Clickediclickediclick. Until it crashes. And it will, I promise.

startisback
Wed, 18 May 2022 09:19:40 GMT

It's a hang then, and clicking makes Windows kill and restart the explorer. I do not experience a hang in your scenario. Try capturing a hang dump via https://docs.microsoft.com/en-us/sysinternals/downloads/procdump C:\>procdump -h explorer.exe explorer.dmp Or Task Manager - Details - explorer.exe - Create dump file. But you have to stop clicking and capture dump when app is not responding.

thany
Fri, 03 Jun 2022 15:23:41 GMT

Wait what, where did my reply go? I said I got it. Super easy and whatall. What gives, where is it?

thany
Fri, 03 Jun 2022 15:24:31 GMT

https://mega.nz/file/s6hkQKbI fW4nZsGXspPnijtjWKOWmxkHt1tuwtWzwRT532u4Jfs This should get you that dumpfile.

thany
Fri, 03 Jun 2022 15:26:12 GMT

But seriously, MUUT is a horrible forum thing anyway. Or did you delete my reply? Where the hell did it go? Destroying time I took to reply, even if it's 30 seconds, is absolutely unforgivable. Please use a normal forum in the very near future.

startisback
Fri, 03 Jun 2022 16:16:49 GMT

I did not delete the reply. Unfortunately, dump show desktop is responsive and taskbar busy showing tooltip. No sign of StartAllBack stalling things :(