StartIsBack crashes only at the end of the day

thany

Mon, 15 Nov 2021 17:10:15 GMT

And only then. Mostly. That's what it does, seemingly every time I want to shut down my computer at the end of the day. When I click the start button (with my mouse) the button freezes and greys out. Clickedeyclickedey-again and it respawns, because yes, it crashed. This seldom happens during the day. It's like it knows I want to shutdown, and I can't because I first have to wait for the respawn, and only then (hopefully, not always!!) I can open the start menu to do what I wanted to do all long. Only takes 10 seconds for a single respawn, but those are 10 seriously irritating seconds, especially if it decides to crash a second, or third, or fouth time. While all I want to do it shut the damn thing off and go home. This problem has been around for a LONG time, so long I can't even remember. Pretty sure it more than 2 years (yes, of course I've reported it before). And I'm really honestly growing sick of it. I don't know if there's a crashlog or something, somewhere, but if there is, dear author, let me know what you need from me, instead of silently ignoring this issue. Much appreciated. Lastly, to answer your first question: - Windows 10, latest mainstream - StartIsBack 2.9.16 - Two monitors - Two virtual desktops - No other window management applications

startisback

Mon, 15 Nov 2021 17:17:16 GMT

Import this http://startisback.com/Enable_Crash_Reports.reg Create C:\dumps folder After crash a dmp will be there, upload it

thany

Wed, 30 Mar 2022 08:37:16 GMT

Sorry for the late reply, but it now happens during the day as well. But more importantly, the file you attached is empty.

startisback

Wed, 30 Mar 2022 10:07:42 GMT

That's a link, not an attachment

thany

Tue, 17 May 2022 12:13:03 GMT

Not one of the crashes I experience, cause a dumpfile to be created. It's very easy to reproduce. Just make sure you have a similar setup to mine, two monitors and two vdesktops. And just keep clicking the start button on the secondary monitor. Clickediclickediclick. Until it crashes. And it will, I promise.

startisback

Wed, 18 May 2022 09:19:40 GMT

It's a hang then, and clicking makes Windows kill and restart the explorer. I do not experience a hang in your scenario. Try capturing a hang dump via https://docs.microsoft.com/en-us/sysinternals/downloads/procdump C:\>procdump -h explorer.exe explorer.dmp Or Task Manager - Details - explorer.exe - Create dump file. But you have to stop clicking and capture dump when app is not responding.

thany

Fri, 03 Jun 2022 15:23:41 GMT

Wait what, where did my reply go? I said I got it. Super easy and whatall. What gives, where is it?

thany

Fri, 03 Jun 2022 15:24:31 GMT

https://mega.nz/file/s6hkQKbI fW4nZsGXspPnijtjWKOWmxkHt1tuwtWzwRT532u4Jfs This should get you that dumpfile.

thany

Fri, 03 Jun 2022 15:26:12 GMT

But seriously, MUUT is a horrible forum thing anyway. Or did you delete my reply? Where the hell did it go? Destroying time I took to reply, even if it's 30 seconds, is absolutely unforgivable. Please use a normal forum in the very near future.

startisback

Fri, 03 Jun 2022 16:16:49 GMT

I did not delete the reply. Unfortunately, dump show desktop is responsive and taskbar busy showing tooltip. No sign of StartAllBack stalling things :(

Waterfox

Tue, 25 Oct 2022 19:57:28 GMT

You know how there's a little tooltip saying "Start" that pops up if you hover your mouse over the Start button? That's the tooltip it's busy showing when this happens. The same thing is happening to me. If I move my mouse over Start and click quickly, or back off fast enough, it's fine, but when I let my mouse hover over Start, it freezes when the tooltip would appear, hangs, and then explorer restarts. This is happening on a domain-joined machine with six screens, but not happening on my non-domain-joined machine with three screens. Both on 21H2 (19044.2130). Not sure what is could be! I see another post here saying a freeze happens when the mouse is left pointing at other items like "My Computer" or "Downloads", so maybe it's just a tooltip issue.

Waterfox

Tue, 22 Nov 2022 17:11:44 GMT

I fixed it! For myself, at least. Setting HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced "ShowInfoTip" to 0 made it so the Start button no longer shows the "Start" tooltip when hovering over it. All other taskbar tooltips continue working normally, but now StartIsBack/Explorer no longer crashes when hovering over the Start button.