Bit concerning as I was going to make an order but there are also some bad write ups and reviews when you search the net about buying from here. Unfortunate as its a great webpage and looks a professional setup. Like anyone though you work hard for your pennies and nobody wants to chuck them away !!!
I'll admit to having had some good results myself in the past. But out of maybe 14 plugs all but 2 have arrived fine, with only 2 having had damaged or broken stems. And as the majority have been fine I'd like to think there is a greater probability that such damage has been done in transit than at source during the packing stage. But I'm definitely growing from seed again from next year as I had great successful germination rates last time and improving my setup again for next year and might practice with some quick & easy seeds this year to test things with.