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Motors dont start, right out of box

confidentwreck
Sun, 23 Apr 2017 18:52:03 GMT

New XplusOne won’t engage motors. Yellow blinking light in center. I’ve tried multiple new batteries. XCraft, I’ve tried your phone support lines six times, left messages, and submitted three email tickets via your webform, all with no responses. What’s up with the customer service?

confidentwreck
Sun, 23 Apr 2017 19:23:53 GMT

I have a Mac, so the instructions on calibration don't apply (they use a PC app, and there are no video instructions for the Mac-based Ground Control app)