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A6PD charging Behaviour

dmines
Thu, 18 Apr 2019 14:23:41 GMT

Just picked up an A6PD and I’ve had some issues charging the power bank. I have tried a 60w PD charger, a 30W Anker pd hub and an apple 87w macbook charger. Once plugged in, the light on the top of the A6PD will flash as well as one of the four lights on the side. There is also a very audible buzzing noise. This will repeat endlessly without charging the device. The A6PD has been Left overnight with each of the aforementioned chargers. Is this a defective unit or does this power bank require a specific charger? Thanks

teeess
Fri, 19 Apr 2019 18:10:30 GMT

Some of our products do buzz in some situations as a result of the power regulator. However, it should be able to charge. Please contact Zendure Support for assistance. https://zendure.com/support

Zendure Support
Wed, 24 Apr 2019 04:09:42 GMT

Yes, Please contact Zendure Support for assistance. https://zendure.com/support