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passport pro problems

Thu, 11 Apr 2019 09:48:44 GMT

Thu, 11 Apr 2019 09:50:14 GMT

Hi, I can't work out how this adapter works with a south american plug - I can see the extra plug but have no idea how to use it. The instruction manual online is not correct - passport pro black with reset shows another device with ridges

Fri, 19 Apr 2019 18:09:13 GMT

The manual issue has been corrected, thanks! Which country are you in? If you continue to experience trouble, please contact Zendure Support. https://zendure.com/support

Zendure Support
Wed, 24 Apr 2019 03:47:36 GMT

Hi, Please refer to this image for more info on how to use the plug: https://cdn.shopify.com/s/files/1/0276/6463/files/p_11.jpg?v=1549404033

Sat, 27 Jul 2019 00:06:20 GMT

I am working in Chile and Have been in Peru. This plug fits in Neither country. The pins are too large in diameter