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Supertank - usb device not recognized Windows 10

Thu, 01 Aug 2019 11:40:03 GMT

Thu, 01 Aug 2019 11:41:29 GMT

The charger provides power just fine but I do get a 'device not recognized' error every time I plug the battery into my laptop which is a little annoying. Is there some way to stop this?

Zendure Support
Mon, 05 Aug 2019 11:05:29 GMT

Hi, This is a notice about QC quick charge protocol communication. Currently there is no other way to stop this. We are trying to remove this once Power Delivery is connected. Thank you.